Shipping

Mildred's Room offers free shipping to all Canadian and Continental US addresses.

We now ship Worldwide for a flat nominal fee!

<$200 = $20

$201-$500 = $40

>$500 = $60

Mildred's Room is located in Canada, but we ship our printed items from both Canada and the USA so you will never encounter duty or custom fees.  As each order is custom made once placed, the average turnaround time is 5-10 days.  Once shipped, notification is sent to the customer with a tracking number, and delivery time will depend on your location.

Exchanges & Returns 

Since most of our items are printed and made-to-order there may be variations between or even within an order.  If you're unhappy with your order once received, please contact us at mildredsroom@gmail.com to discuss exchanging or refunding your item.  When contacting us with an issue related to anything other than sizing, please be sure to include photos for our reference.  To avoid issues related to sizing, please ensure you reference the sizing guide before ordering.  If in doubt, order the next size up.

In order to resolve cases, we must be contacted within a reasonable amount of time. For any issues please notify us within 7 days of receiving your order.

Returns must be received within a reasonable period of time (21 days for domestic and US addresses).  Mildred's Room will cover the cost of return shipping for all defective or damaged items.  The address for returns or exchanges is as follows:

315 Bay St. Unit 9, Gravenhurst, Ontario P1P1T1 Canada