Mildred's Room offers free shipping to all Canadian and Continental US addresses.
We now ship Worldwide for a nominal fee!
<$200 = $20 shipping fee
$201-$500 = $40 shipping fee
>$500 = $60 shipping fee
Mildred's Room is located in Canada, but we ship from both Canada and the USA so you will never encounter duty or custom fees. Orders for Canadian customers normally ship within 2-8 business days of the order being placed. Orders for US based customers generally take 2-6 business days once shipped within the USA. Orders for other destinations may take anywhere from 15-45 days depending on location.
If there is an error with your order or if there are any changes you wish to make after your order has been placed, we require that you contact us within 8 hrs of the order being placed or by the following business day if the order was placed over the weekend.
Exchanges & Returns
Since all of our items are printed and made-to-order there may be variations between or even within an order. If you're unhappy with your order once received, please contact us at email@example.com to discuss exchanging or refunding your item. When contacting us with an issue related to anything other than sizing, please be sure to include photos for our reference.
In order to resolve cases, we must be contacted within a reasonable amount of time. For any issues please notify us within 10 days of receiving your order.
In all cases, Mildred's Room does not cover the shipping cost of returning or exchanging an item related to sizing. Please ensure you view the Sizing Guides prior to ordering. We will cover the cost of returning or exchanging a defective product. Returns must be received within a reasonable period of time (30 days for domestic and US addresses). The address for returns or exchanges is as follows:
315 Bay St. Unit 9, Gravenhurst, Ontario P1P1T1 Canada