To pre-order an item from mildredsroom.com you would purchase it as if it were already available, including your choice of having it shipped or choosing pickup at our Muskoka Shipyards location. The availability date of the item is shown, but if there are delays, or if it arrives early, you will be notified as soon as possible. Should your item be delayed, you may request a refund if the new date available is unsatisfactory. Should the item be cancelled for circumstance beyond our control, you will be fully refunded within 2 days of the expected arrival date.